With the argument that society needs to have certain products or services, the government creates a public that is structured to act in a particular industry, such as education, health, safety and welfare.

IT presents it as the basic components of data processing and / or information and communication through integrated electronic equipment for that. Thus, supply the products or services directly to people who paid for through taxes.

The information is a knowledge (written) in the form written (printed or digital), oral or audiovisual. The information includes an element of direction. It is a way to a conscience transmitted through a recorded message on a space-time medium.

The information can be defined as a fact, an event, a statement. The term information has the following attributes:

- A synonym of a fact,

- Strength of what is already known,

- Freedom of choice to select a message,

- Raw material from which knowledge is extracted, what is exchanged with the outside world and not only received passively, defined in terms of its effects on the receiver, something that reduces uncertainty in a given situation.

Information and knowledge are related but not synonymous. It is also necessary to distinguish two types of knowledge:

There is:

- Tacit knowledge. Is the practical knowledge of an accumulate on a given subject, which includes convictions, beliefs, feelings, emotions and other factors related to experience and the personality of who has this knowledge

- Explicit knowledge. Is the collection of information is based somewhere e.g. support (books, documents, etc.) that characterizes the knowledge available on a specific topic.

- Strategic Knowledge. Is the combination of explicit and tacit knowledge formed the basis of information for monitoring, aggregating the knowledge of experts.

However “information as is a term that involves all three, and serve as connection between the raw data and knowledge that can possibly get.

The information includes the elements of meaning. It is a meaning to a conscious transmitted through a recorded message on a spatial – temporal media: print, electronic signal, sound wave, etc.

The information must be:

a) Clear: make that clear, not masking between facts accessories;

b) Accurate: and never make terms such as “around …

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